American Airlines Cancellation & Refund Policy, Fee, and Process

American Airlines Cancellation & Refund Policy, Fee, and Process

September 27, 2024

American Airlines has a convenient cancellation policy if customers need to cancel a flight due to an emergency or a change of plans. Knowing what American Airlines Cancellation Policy Rule apply to your situation will help you act accordingly.

American Airlines Cancellation Policy

As per American Airlines Cancellation Policy, American Flyers are allowed to cancel their flight within 24 hours of their flight booking without any cost. It will take between seven and ten days for the passenger to receive their full refund of their flight fare.

There is no exception to this policy, regardless of whether you are flying basic economy, refundable, non-refundable, or on an award flight. However, after 24 hours, you need to pay some charges for the flight cancellation.

American Airlines Ticket Cancellation Policy: Complete Guide

As per American Airlines’ cancellation policy, passengers who cancel their flights within 24 hours of reservation will not be charged cancellation fees, and the full amount will be credited back to their original payment method. However, if the passenger cancels the flight after 24 hours, they will be charged cancellation fees, and the remaining amount will be refunded to their wallet after deductions.

A passenger can claim the cancellation amount if American Airlines cancels the flight due to bad weather or a technical issue, which will be processed completely and given by the airline at the original payment details. 

Sometimes, if a passenger’s family member dies due to a medical problem, you cannot board the flight, resulting in the flight being canceled. If this occurs, the passenger can deposit supporting documents to make it easier for the team to verify those documents and then refund the amount to the account without deducting cancellation fees. 

American Airlines Cancellation Policy By Ticket Type & Class

American Airlines cancellations and refunds are solely determined by the fare category and class of your booking, which are as follows:

American Basic Economy Ticket Cancellation Policy

Normally, the basic economy ticket is not refundable when you book it with American Airlines, but you can always cancel it within 24 hours.

In some cases, you may be able to change your Basic Economy fare ticket.

Within 24 hours

If you book at least 2 days before departure, you have 24 hours to make changes or cancel your ticket for a refund. Changes and refunds to the original form of payment are not allowed after 24 hours.

If you booked directly through American, you can change or cancel your ticket online. For flight changes, you may have to pay a difference in fare.

Contact the travel agency or booking source you used to purchase your ticket if you wish to make changes.

After 24 hours

If you cancel your Basic Economy fare ticket on or after January 17, 2024, you’ll receive travel credit for an additional fee. In order to qualify:

  • Before canceling, you must provide your AAdvantage® number.
  • In addition, your trip must be on a flight marketed and operated by an American airline within the 50 states.
  • AA.com or the American app can be used to cancel before the first flight departs.

A travel credit will not be issued if the fee exceeds the ticket price.

American Refundable Tickets Cancellation Policy

You have 24 hours from the time you first buy your ticket for a refund if you booked at least 2 days before departure. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund.* Reservations booked as part of group block do not qualify for the 24-hour refund.

Cancellation after the 24-hour locking period results in a refund, even if the ticket is refunded. It only requires a small additional fee when you book, but it ensures your security while being able to cancel or postpone your plan at any time.

American Non-Refundable Ticket Cancellation Policy

 A non-refundable ticket may cost less, but if you need to make changes you’ll be charged a change fee and any difference in fare. If you buy a Basic Economy fare, changes are not allowed.

American Airlines Non-refundable tickets may be more affordable at the time of booking, but they are not refundable if the flight is canceled. For future travel, you must buy a refundable ticket to avoid unnecessary penalty charges.

American Award Tickets Cancellation Policy

You can cancel your award ticket anytime on aa.com. We will reinstate your AAdvantage® miles up to 1 year after the ticket issue date as long as you cancel your ticket before the first flight departs.
American Airlines Award Tickets have an entirely different booking process, and making changes to canceling reservations is very different from other types.

  • No fees will be charged if you choose to change your AAdvantage® travel award reservations before ticketing. If you change your AAdvantage® travel award reservation after the original ticketing, additional miles or fees may apply for each ticket and will be due at the time of reissue. Mileage requirements and fees are subject to change without notice.
  • If the reservation is canceled before departure and the ticket is not expired, AAdvantage® mileage will be reinstated.
  • Expired tickets cannot be reinstated. A portion of the miles used to claim an award ticket may have expired, but only those miles that have not expired will be reinstated. There will be no reinstatement of partially used awards.
  • AA cannot be held responsible for any changes or cancellations to award reservations.

How to Cancel an American Airlines flight?

American Airlines offers many cancellation options for Reservatuibs. Flight cancellations can be handled in any of the following ways:

Through a website, customers can cancel American Airlines tickets online. Here are the steps to cancel your ticket: Following the steps below will allow you to cancel your ticket:

  • Go to American Airlines’ official website on your laptop or phone
  • View the ‘Reservation’ tab and drop-down menu on the homepage
  • From the drop-down, you will get the ‘Change or View Reservation’ option. Click it
  • Check your booking by entering your booking confirmation number, last name, or frequent flyer number
  • Bookings can now be changed or canceled
  • American Airlines refunds are processed following flight cancellations.

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