British Airways Name Change/Correction Policy and Fee

September 19, 2024

Have you come across an error on your British Airways ticket after booking it? The British Airways Name-Change Policy helps passengers avoid boarding difficulties caused by incorrect names.

Be aware of all the terms and conditions associated with the process of changing the name on a British Airways flight ticket. Nevertheless, the purpose of this page is to educate travelers about the BA name change eligibility requirements and the documents they need.

What is the British Airways Name Change Policy?

If you want to transfer your British Airways ticket to someone else or get married, or if your name is incorrectly spelled, you can update your ticket’s name. BA name changes can be accomplished through customer service departments or on the airline’s website. This is done using the change name on the ticket feature.

What Are The Terms And Conditions Of British Airways Name Change Policy?

Exceptional and unanticipated circumstances may warrant name corrections from British Airways. Here are the guidelines for changing the name on a BA ticket:

When your flight segment is reserved with executive club travel points, you cannot request a name correction or other changes.
Passengers may occasionally find it difficult to change their name on their tickets. This may require you to purchase a new ticket.
Airlines may permit the alterations of misspelled names for the same-day flight in some circumstances and at its sole discretion.
BA recommends that you contact the travel agency you used to book the journey to correct your name.
It is also possible to alter your name directly with the airline if you purchase your tickets exclusively through them.
Passengers may have different options when it comes to changing their names, including the airport, the mode of payment, the discounted rate, the special services, etc.
British Airways may require a passenger to purchase an updated ticket at the same fare level or in the next available class or cabin.

Types of British Airways tickets that can be changed:

The British Airways Reservation must be updated for several reasons. Here are a few popular explanations:

Misspelling Correction: Minor name changes are possible at no charge or at a minimal fee.
Legal Name Change: Allows for significant changes for legal reasons, such as marriage or name rectification, usually at a cost.
Documentation Requirement: Some British Airways change-name marriages require supporting documentation such as marriage certificates.
Fee Variation: Name changes can be costly depending on the ticket type, route, and circumstances.
Discretionary Changes: Other exceptional cases may be considered by airlines for name rectification, possibly with associated fees.

British Airways Name Change Policy

Minor Corrections:

Policy: British Airways allows minor name corrections. Typographical errors and minor misspellings are also corrected. You can typically get your name corrected if you misspell your name “Jonn” instead of “John.”.
Procedure: British Airways customer service can usually correct a minor error. British Airways “Manage My Booking” feature can also be used for minor corrections. Ensure that the correction is made well before your departure date by acting quickly.
Fees: Minor corrections are generally free of charge at BA. It’s advisable to confirm this with BA, since policies may vary based on the fare class or ticket type.

Major Name Changes:

Policy: British Airways does not permit a complete name change when a ticket is transferred. If you wish to change the name on a ticket to the name of another individual, this is not permitted. Rather, the original ticket must be canceled and a new ticket purchased.
Procedure: The original booking must be canceled if you need to change the name to another person’s. BA normally cancels the existing ticket and then purchases a new ticket for the correct passenger. This may result in cancellation fees and fare differences.
Fees: When canceling a ticket and booking a new one, cancellation fees and fare differences will apply. According to the fare rules of the original ticket and the price of the new ticket, the costs will vary.

Legal Name Changes:

Policy: British Airways allows you to update your name on your ticket if you’ve changed your name legally, such as following a marriage, divorce, or gender transition. To support the change, legal documentation is required.
Procedure: BA customer service must be contacted directly to request a name change for legal reasons. To apply for a marriage license, a divorce decree, or a court order, you will need to provide appropriate legal documents. After reviewing the documentation, the airline will update the name on your ticket if everything is in order.
Fees: Though BA doesn’t generally charge for legal name changes, reissuing the ticket or making significant adjustments may incur costs. Make sure you are aware of any potential charges associated with your situation by contacting BA.

Booking Through a Travel Agent:

Policy: Name changes must be handled through a travel agent if the ticket was booked through them. To process the change, the agent will contact British Airways on your behalf.
Procedure: Contact your travel agent to change your name. The agent will then handle the process with BA and inform you of any changes or fees.

What are the methods for changing the name on a BA flight ticket?

It might be difficult and time-consuming to change the name on a BA ticket. It is possible to make the required adjustments by following a few easy procedures. Our team will walk you through the process of changing your ticket’s name.

Several methods can be used to correct your British Airways spelling error:

Method 1: British Airways Name Change Via Website

To change your name online, follow these steps:

Step 1: Sign in to your account.
Step 2: Enter your reference code and last name in “My Booking.”
Step 3: Choose the flight and click “Edit Passenger Details.”
Step 4: Verify that the name you provide matches the name on your passport.
Step 5: Save your changes and double-check your new information.
Step 6: Pay the appropriate fee.
Step 7: Verify the changes and wait for the airline’s confirmation email.

Method 2: British Airways Name Change Via Mobile App

To correct your British Airways spelling mistake, you must follow these steps:

Step 1: Download and open the app.
Step 2: Enter your credentials to log in.
Step 3: Tap on the menu icon (three horizontal lines).
Step 4: Click on “Manage my booking.”
Step 5: Specify your last name and booking reference.
Step 6: Tap on “Find a Booking.”
Step 7: Select the booking to update.
Step 8: Click “View Booking” to view details.
Step 9: Scroll down to “Passenger details” and select the passenger you wish to edit.
Step 10: Select the passenger’s name and click “Edit.”.
Step 11: Enter the passenger’s name in the provided fields.
Step 12: Save the changes by tapping “Save.”.

Method 3: British Airways Name Change at the airport

It’s still possible to rectify your name if you’re already at the airport. Ticket counters and service desks are available at British Airways.

Arrive well before your flight departs at the airport.
Find the check-in area for British Airways.
Get in touch with a British Airways representative at the ticket counter or at the service desk.
Let us know what the situation is and why a name change is needed.
Bring supporting documents (e.g., a marriage certificate, a legal document).
Verify the details with the agent. British Airways charges an administration fee for name changes (similar to online and customer support).
Pay the administration fee (similar to online and customer support).
Your boarding pass will be updated as soon as the name change is processed.

Method 4: British Airways Name Change via Email

Here are the steps to change an erroneous name on a British Airways ticket by email:

Step 1: Email customer.relations@ba.com to contact British Airways customer service.
Step 2: Explain in your email why you need to change your name on your British Airways ticket.
Step 3: Provide the booking reference number and the name on the reservation.
Step 4: Describe why you are changing your name, such as marriage or legal renaming.
Step 5: Provide the exact name you want to appear on your reservation along with any necessary supporting documents, such as a marriage certificate or deed poll for British Airways.
Step 6: Wait for a response from customer service. Depending on the circumstances, they might need more proof or information to process the name change request.

Method 5: British Airways Name Change via Call

British Airways can change a passenger’s name over the phone if you call the British Airways name change contact number. Here are some options for you:

Step 1: Contact British Airways customer service at 1 (800) 247-9297. The airline’s website provides the relevant number.
Step 2: Select the option to speak with a customer service representative.
Step 3: Tell the representative you need to change the name on your reservation once they contact you.
Step 4: Give the representative your booking reference number and any additional information they may need to verify your identity.
Step 5: Describe the proper name you would like to use, along with a justification for it.
Step 6: The representative will inform you of any fees that may apply to the British Airways name change policy and will ask you to confirm.
Step 7: Once the name change has been completed, the person will confirm the new name on your reservation and provide an updated confirmation.

Method 6: British Airways Name Change via Chat

By British Airways name correction policy, you can alter your name via chat by following these steps:

Step 1: Go to the official website and select “Contact Us” at the bottom.
Step 2: Click “Chat now” to initiate a conversation with a representative.
Step 3: Explain that you need to change the name on your BA flight booking and provide your booking reference number and personal information.
Step 4: British Airways may request a marriage certificate or deed poll as proof of your name change.
Step 5: Your reservation will be updated as needed, and a confirmation email will be sent to you once your name change has been confirmed.