How do I reach China Airlines customer service?

China Airlines is famous for offering the best quality customer services, the safety of their passengers, and several other in-flight amenities. If you are looking for your flight details or need policy information then you can reach out to the customer service of China Airlines by using their phone number 1-800-227-5118. 

Contact a live agent of China Airlines using phone

A phone call is an elite choice for passengers who want urgent help from the customer service of the concerned airlines. The China Airlines customer service weekday working hours are 9:00 AM -5:30 PM, and weekend working hours are from 7:00 AM- 3:30 PM. As you dial the helpline number, you will hear a few options, which are as follows: 

• Press 2 to cancel a reservation. 
• Press 3 for baggage-related concerns. 
• Press 4 to connect with the China Airlines executive. 
• Press 5 to return to the home menu. 
• Press for other concerns. 

Select any one of the options according to your flight-related requirements. After a while, the customer service of China Airlines will communicate with you over the call, ensuring solving your problem. 

Seek assistance using the chat method 

Passengers can get engaged with the virtual assistant of China Airlines by option the live chat method. This method can also be used by passengers who are unable to place a call directly to the customer services of the airlines. To interact with the chatbot of China, you can follow the below method: 

• Reach out to the authorized site of China Airlines. 
• On the homepage, select the Chatbot option from the top bar. 
• You will be directed to a new window where you can start the chat. 
• Pick any of the options that appear on the screen. 
• If not, you can type your own query and share that as well. 
• Soon, the virtual assistant will offer you a solution.