Are you encountering QuickBooks Error PS038 while updating your payroll? This error usually occurs when a payroll update gets stuck in the system, preventing you from processing employee payments. It often displays an error message stating, "Payroll updates cannot be completed due to an issue with the system." QuickBooks Payroll Error PS038 can be frustrating, but resolving it is simpler than you think.
If you're facing difficulties with payroll updates and need expert assistance, call 1.866.408.0444 for immediate support and hassle-free troubleshooting.
Causes of QuickBooks Error PS038
Several factors can trigger QuickBooks Error PS038, including:
Pending Payroll Updates – If an earlier payroll update is stuck, it can block new updates.
Corrupt QuickBooks Data – Damage to the company file can prevent payroll processing.
Outdated QuickBooks Version – Running an outdated QuickBooks version can cause compatibility issues.
Internet Connection Issues – Poor or unstable internet connectivity can interrupt payroll updates.
Steps to Fix QuickBooks Error PS038
Follow these troubleshooting steps to resolve QuickBooks Payroll Error PS038 and continue smooth payroll processing.
Solution 1: Update QuickBooks to the Latest Version
Open QuickBooks and go to Help > Update QuickBooks Desktop.
Click Update Now and check all available updates.
Click Get Updates and restart QuickBooks once the update is installed.
Solution 2: Run the Verify and Rebuild Tool
Open QuickBooks and go to File > Utilities.
Select Verify Data to check for errors in the company file.
If errors are found, go back to File > Utilities > Rebuild Data.
Follow the on-screen instructions and try running payroll updates again.
Solution 3: Check Payroll Update Status
Press F2 or Ctrl + 1 to open the Product Information window.
Scroll to the Payroll Update section and check if there are stuck paychecks.
If found, send the payroll data by going to Employees > Send Payroll Data.
Try updating payroll again.
Solution 4: Repair QuickBooks
Close QuickBooks and open Control Panel > Programs and Features.
Select QuickBooks and click Uninstall/Change.
Choose Repair and follow the prompts.
Restart your system and check if the issue persists.
Conclusion
QuickBooks Error PS038 can prevent you from processing payroll efficiently, but with the right troubleshooting steps, you can resolve it quickly. Ensure your QuickBooks is up to date, run the Verify and Rebuild tool, and check for pending payroll updates. If the issue continues, reach out to 1.866.408.0444 for professional assistance.
Also Read : QuickBooks Desktop Enterprise 2025