How to Access Another User OST File?

How to Access Another User OST File?

June 13, 2025

Are you wondering about the solution to access another user client which may be a client, colleague or any friends. If yes, then this post will be helpful for you. In this guide, we will share all effective methods to open another user OST file by manually and using OST to PST Converter.

Microsoft Outlook is one of the most widely used desktop email clients for both personal and professional users. It allows for sending and receiving emails. It allows you to configure Microsoft 365, Exchange Server, IMAP or POP Accounts. It stores its mailbox data in an OST/PST file. When you configure an email account then it will create an OST file on your local drive and allow you to access and modify Outlook data offline and it will reflect on the server when connectivity is restored.

Reasons to Open Another User OST File

  • When an employee leaves or transitions roles, access to their OST file allows continuity in handling client communication, project data, or important emails.
  • Organizations may need to access another user's OST file for audits, internal investigations, or legal discovery processes.
  • If a user’s Outlook profile becomes corrupted or the original account is inaccessible, opening their OST file helps recover valuable mailbox data.
  • Supervisors or team members may need to view a user’s OST content to manage shared projects, tasks, or communication threads.
  • When the Exchange server is unavailable or the account is deleted, OST files are the only way to retrieve email data from that user.

How to Access Another User OST File Manually?

If you are the owner of an Exchange profile or have configured an OST file with an installed Outlook account. Then, you can follow the approach as we have mentioned below:

  1. First, launch Outlook and navigate to the file.
  2. Click on open and export and press on import/export.
  3. Choose Export to a file and hit on Next button.
  4. Browse Outlook data file and press Next option.
  5. Choose the OST mailbox folder as you want to access.
  6. Browse destination and press finish button,
     

Limits of Manual Method

  1. It will consume lots of time depending on the size of mailbox data.
  2. This approach does not work with orphan OST files.
  3. Outlook installation is crucial to handle this approach.

How to Open Another User OST File via Professional Method?

If you want to access another user's OST file without an Outlook account. Then, we suggest you choose BitRecover OST Converter as this software can convert individual or batch numbers of OST files at once without facing any limitations.

  • Download and launch automated software on your system.
  • Click on configured Outlook mailbox data and press Next button.
  • Browse the OST mailbox folder as you wish to access.
  • Choose the PST file in the list of Export options.
  • Set destination path and press Convert button.

Benefits of Automated Approach

  1. This software can also convert OST to PDF, PST, EML, MBOX and 39+ Saving options.
  2. It can easily restore and convert damaged, corrupted and inaccessible OST files without facing any limitations.
  3. You can also import OST to Microsoft 365, Thunderbird, Gmail, Zimbra and all IMAP Supported email servers.
  4. With this wizard, you can also use filter options such as create PST year wise, exclude folder, skip empty folder, date range, subject, sender, recipients etc.
  5. This software supports advanced functionality to auto-detect OST files from default locations and also offers a feature to browse OST files from any custom location.
     

Conclusion

In this guide, we have shared all effective approaches to access another user OST file by manually and using an automated approach. As a manual approach required Outlook installation and an active OST file which is not available mostly when talking about another user OST file. So, we recommend you to opt for automated software as it offers maintained results and no risk of losing any crucial information.


 

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